Five star Service


Heather was an amazing asset in our hunt for a home in the Bay Area.

This market is so volatile, you really need to have someone on your side that understands how to navigate the ups and downs. She was great at understanding what we were looking for and giving us honest feedback on each property we visited. When we finally found our home, the sellers needed to close in two weeks. Heather jumped into action and quickly got together everything we needed. She continuously followed-up with us and with the seller, bank and title company to ensure we had a smooth closing. I could not recommend her more!

Bob Z.

Heather is a fantastic Realtor!

She helped us sell our condo in Daly City, all while we were moving across the country. She was organized, patient and hard working through the whole process. She helped us to decide how much of the renovations to do to put our home on the market. Her team was prompt and professional. They did an amazing job to bring out the best in our place. Every step of the way she was there for us, explaining procedures and answering any questions we might have. Her calm and kind demeanor compliments her fierce determination to help her clients get the best offers. Her thoughtfulness and understanding gave us reassurance as we were far away from the property while it was prepared to be sold. She sent us photo updates and kept us current of expenses and timelines. The people she works with, from the Handyman/painters to the staging and photography, they all were exceptionally professional and did great work. Her assistant went above and beyond, ensuring every last detail was taken care of. If we return to the Bay Area, she will be our Realtor when we decide to buy. Thanks again Heather and your team!!

Ali K.

Heather did an Outstanding job selling my belmont house.

She took on construction management for me as I was a remote owner. She kept me informed through the whole process with budget sheets and photos of the property as it was transformed. She also helped navigate the sale of the property with changing market conditions. She was a pleasure to work with.

Don M.

Heather was referred to me from a friend who had a great experience with her.

She was fantastic!! i was completely clueless as a first time homeowner in a very competitive market, and house hunting is a tiring and arduous process. she has an extensive understanding of the market in the peninsula and really helped guide me to find a home in a neighborhood that i loved. she was thoughtful, pleasant and easy to work with. she also helped get me set up with the remodeling process for my new home!! give her a call--you won't be disappointed!

Natalie K.

Heather was our realtor for the sale of our parents' home in Redwood City.

She was exceptionally knowledgeable, professional and helpful. We don't live in the area so we especially appreciated how responsive she was and how much she was willing to go above and beyond to help us take care of everything that needed to be done. Through her network of contacts she was actually able to sell the home before it even officially went on the market. I am so glad we chose Heather to sell our home and I would highly recommend her.

Kathy B.

Property managers can be hit or miss and Heather is definitely one of the good ones.

She is responsive when we encounter issues with the property and is always available if we need to talk in an emergency.

Cory J.

Living in Los Angeles, we were referred to Heather from our own real estate agent/family friend's extensive research into a high quality Bay Area agent.

Heather completely exceeded our expectations! My mother was looking to sell her rental property after 20 years with the same tenant. It may seem like it's easy to sell a home in the Bay Area, however this property was in need of major repairs and renovations (including dealing with long term tenants). Heather was able to put at ease many of my mother's concerns, including presenting multiple ways to list and sell this property for the most value, managing any renovation projects, and keeping the tenants satisfied without issues. She was very professional throughout the whole process and communicated well with my mother, the tenants, and also with me living in Southern California. With her expertise and knowledge, we were able to sell the house above what we thought we could expect, without spending any time, effort, and money into remodeling. She was able to keep the buyers committed to closing on time and negotiated effectively to keep the process moving smoothly. We closed early with the buyers and my mom was extremely happy that we put our trust in Heather. This could have been a stressful process, but Heather made it easy and efficient! Also, in the midst of selling our home, Heather spent extra time and effort sharing her real estate knowledge with my sister and her husband trying to navigate the intimidating market as first time home buyers. We would refer Heather to anyone looking to sell or buy in the Bay Area!

Justin L.

Heather was really helpful when it came to renting my property.

She was able to give me very practical advice about how to prioritize improvements and when to perform specific items to optimize returns. She helped me navigate expectations with my tenants. She was always very willing to answer questions and responsive to my requests. I never had to ask her more than once for anything. I highly recommend Heather for any real estate needs. She has a very good sense of the market and is very practical.

Julie F.

She has proven to be a fabulous asset.

She is professional, encouraging, and always available to answer questions or give excellent insight. I have complete trust in her and her ability to negotiate deals for buyers or in helping sellers prepare a home to sell for top dollar! Her expertise and knowledge of the market, as well as her caring and patient nature with clients, make her the perfect partner!

Maria O.

Heather definitely has my thumbs ups.

House hunting in the Bay Area can be overwhelming, but Heather has been a tremendous help. She helped us close our home earlier this year. As a first time home buyer, her well-versed knowledge to the market has been educational, and she always helps her customers to set the right expectations and to position themselves in a good spot on market. I would recommend Heather to friends and family and anybody who is looking in the mid-peninsula without a doubt.

Aaron L.

Heather helped me purchase my first home in the Bay Area and I would recommend her to anyone who needs expert guidance in their home buying process.

Heather gave me a realistic picture of what it was like to purchase a home in the Bay Area and took her time in answering all the questions via phone and text. Some of the homes we toured require repairs and Heather was very honest with her assessment with the repairs. I put an offer on a home which later turned out to have significant foundation issues and Heather told me the implication those issues and basically advises me against the purchase. She is also very spot-on in advising the value of a property and providing a comparable analysis to back up her recommendation. Heather also helped me see real estate as an investment vehicle. I ended up with a home that can easily be converted to a 2-unit rental and have my renters subsidize a good portion of my mortgage payments. Heather also gave me the contact of contractors and handyman who can handle the repairs at reasonable prices. I would rely on Heather as a trusted real estate advisers and happy to recommend her to anyone.

Daniel W.

Although Heather didn't benefit financially from the purchase of our first home in Florida, she gave us valuable guidance in the process of negotiating with the seller.

We were looking to buy the place we were renting at the time and needed to know what to look for in a home purchase. Through Heather's expert guidance, we successfully purchase the home at a price and terms that were fair. We also had a valuable second opinion in Heather to make sure the real estate agent representing our landlord was dealing fairly and professionally through the process. If you need someone reliable, trust-worthy, and an absolute expert in her field, Heather is the person to call.

Pei Li C.

I worked in Remax Mid-Peninsula as an assistant. Heather is a knowledgeable Realtor.

She is very different from other agents because she is detailed oriented and works very hard. Sometimes I was leaving the office at 7.00 pm and she was still working for her clients. I learned a lot from her and I got inspired by her commitment to her clients. She is a hard working, savvy, loyal and successful real estate agent. She is un stoppable woman.

Raul R.

As first-time home buyers, we were initially very anxious about the whole process. Fortunately we have Heather!

She was always patient, answered all of our questions (we had tons of them), provided a lot of hand-holding, and made our first house purchase a smooth and enjoyable experience. She really listened and understood what we're looking for and suggested many houses that were exactly what we wanted. During our house tours she shared a lot of knowledge on the pros and cons of each house, as well as remodeling ideas, cost and process. Because of our work schedules, we sometimes needed to tour houses late in the evening. Heather always tried to make herself available for us, responded to our calls/messages quickly, and never complained about the late hours. When preparing offers, Heather was really good at gathering information (she even visited city office to look up historical paper records for us). The information she provided helped us set the right expectation and make competitive yet non-overbidding offers. With Heather's help, we bought a lovely house at 45k under the listing price. She also has great contacts be it lender, contractor or handyman. We couldn't be happier with Heather as our realtor and would highly recommend her to anyone!

Charles C.

Heather has helped me find a great off-market deal in peninsula and close the deal smoothly.

I thought searching in bay area could be quite overwhelming especially considering it was my first home purchase. Heather has made the whole process rather easy and efficient for me. I highly recommend her.

Chen X.

Heather is fantastic!

Our first-time home buying experience could not be smoother and more pleasant. Heather worked with us for almost two years, helping us learn more about Redwood City, and touring properties together. Heather is very responsive and a great listener. Our shopping experience was relaxed and no-pressure. Once we found our dream home, Heather wasted no time, giving us the tour mere hours after the listing went online, and using her market insight and extensive connections to craft a competitive offer. We were the first offer in, accepted on the spot, and closed right on time. Heather helped to nip the bidding war in the bud while keeping the purchase under the desired budget. We will greatly recommend her to any first-time homebuyer who needs a trusted guide.

Diana B.

Heather Lin is a an awesome realtor who not only has resources and diligence, she also knows how to help her clients understand what's most important for their families and create a game plan.

In addition, she also has the relationships and creativity to help her clients find the solutions they need in order to find the right opportunity and close it. Again, another shout out to Heather who sincerely cares about her clients and knows how to make

Tia L.

We had the pleasure of working with Heather to purchase our first home.

We were referred by a friend, who had purchased 3 homes in Redwood City with Heather's help. Because of this, we knew that she had a track record of success, and had no hesitation in looking for a home in San Jose with her. Heather showed us listings we completely overlooked and had great insights and ideas when we toured different properties. When we were ready to make an offer, she had ways to improve our chances of getting chosen, beyond offering even more money. Our offer was accepted, and unfortunately we hit a speed bump (on seller's end) where it looked like we wouldn't get keys in time to move during the weekend. We were really disappointed, but Heather was able to talk to the sellers and convince them to give us the keys early so we can move in on the weekend as planned. Heather was extremely responsive to emails and phone calls. She patiently answered questions and didn't push us to make decisions before we were ready. Would highly recommend Heather to anyone looking for an agent!

Angela P.

Above all, she is a great person and keeps her clients best interest at heart.

My husband, son and I were looking to buy a long term home to move into and were referred to Heather. I am so glad we went with Heather, she is extremely dedicated, knowledgeable and honest. We were first time home buyers, so we needed a veteran to walk us through the process. Above all, she is a great person and keeps her clients best interest at heart. She came with us to tour every home we picked, even ones she knew we wouldn't go for just to show us different flavors of homes. She knows the peninsula market thoroughly and has a keen eye for detail, has practical recommendations on repairs, costs and points to pros and cons on the home/area/future price. She went above and beyond every step of the way ensuring we were making the right decision. What we liked the most is that Heather does not place undue pressure on the clients and works with you based on your preferences and style. I would recommend her to anyone in a heartbeat and will reach out to her for any future needs. Thanks Heather!!!

Sarah A.

I would highly recommend Heather to anyone who is now searching to buy a home.

Over last year, I was working with agent Heather Lin and what I can say about this girl is " She is a wonderful person to work with". She patienly went with me all over the bay area to look for my net and we finally found what I exactly needed: a brand new condo in San Francisco! Thank you very much Heather! From working with you, I've learned a very clear lesson which we always agree "Patience is the key" Good job and keep it up my dear!

Kim L

When I first started looking around for a home, I had so many questions that needed to be answered.

Luckily, I was able to get in touch with my wonderful agent Heather. She was able to answer all my questions and give me a clear road map as to what I should expect along the way. As a first time home buyer, I was pretty much clueless about the process and what I needed to prepare. Heather was very quick and responsive in answering my questions whether it is email or phone. Not only did she help with the mortgage and home buying process, she was also a very reliable source when it came time for me to choose my materials for my house. Her valuable inputs lead me to choose what I believed was the right materials for my home. I would highly recommend Heather Lin and she's definitely got the whole package to get you the right home.

Philip T.

Heather is extremely friendly, helpful and supportive throughout the process.

She took the time to introduce me to all the choices that are available and was very honest with her suggestion and advice. She took my vision of the house I wanted and worked that in the search ahead of time, saving me time and energy wrt the decision. She also helped me figure out my loan options and some other glitches throughout the process. I highly recommend Heather as a trusted agent and friend and look forward to working with her in years to come.

Nishi D.

My husband and I bought our first home this summer.

Heather Lin provided outstanding service. We were looking for something good sized, in a nice neighborhood, close to the Palo Alto/Menlo Park area at a reasonable price point. My husband loves modern and I love classic homes but we both had to like it. To our astonishment, Heather was able to help us find such a home. She was patient with us as we went through the process of finding it, making the bid and purchasing. During one point, because we wound up purchasing an older home (which we then renovated) we needed to make some repairs. She was able to negotiate a discount of several thousand dollars for us after signing. She was consistently on top of our lender to make sure that everything went through promptly. She is professional, knowledgeable, pleasant and excellent; the combination of smart, tough and kind that it takes to work well in this industry. I would definitely recommend her.

Isabella C.

Heather is a great pleasure to work with.

The best thing I like about Heather is her complete honesty. Whenever asked for her opinion, she would answer by not only providing her comments but also all supporting facts. This is great for me to make the best choice in the end for myself. I'm glad that I was able to find the ideal home for myself in the Bay Area with Heather. Being a first time home owner, it was especially helpful that Heather patiently taught me all that I needed to know and was fully responsive to all my emails and phone calls. I would highly recommend Heather for those looking to make home purchase a pleasant and rewarding process.

David C.

Heather has acted as my agent on both the purchase of a home and the sale of a condo.

In both cases, Heather was incredibly professional, proactive, prompt in replies to questions/concerns and invested in my success. She was incredibly vigilant to ensure I had all the facts to make an educated decision. You will be happy you selected Heather as your real estate agent.

Andrew J.

Heather is the real deal; she knows her stuff when it comes to real estate.

She is extremely diligent and hands-on and knows pretty much everything there is to know about what it takes to find you the perfect home; as a new home-owner, I am currently as happy as they can come, thanks a lot to Heather (she even helped me custom-paint my rooms!).

Chuka I.

Heather Lin is absolutely fantastic!

She helped my mother sell her house when she was living out of state, and made the process a very seamless process. She was attentive, responsive, transparent, proactive, and genuinely nice. All of the things you want in an agent. We would highly recommend her, she is very knowledgeable and caring. We couldn't have asked for anyone better. This was my mother's first time selling her home and she helped us every step of the way. Thank you Heather for everything!

Jayne M.

She helped me buy my 5th home and by far she is the BEST agent I have EVER had.

Her patience and guidance through the process was amazing. I found the house and next thing I knew I was closing!!! Heather made the whole process so painless and EASY!!!!! Heather was always ontime, very responsive and so very well prepared. Her professionalism and knowledge is above the rest. She is a very hard worker and above reproach in her work.

Julia C.

Heather has been nothing short of amazing!

Referred a client relocating from east coast and she was able to help him find a property in a very fast and efficient manner even with the insanely hot market in the Bay Area! From start to finish, she has always been super responsive and I would highly recommend her for your real estate needs!!

Mindy D.

Heather is a potential real estate buyer's dream. Heather helped us close on our very first house this past week, and she was truly a pleasure to work with from start to finish.

First off, we were extremely impressed by her knowledge of the bay area real estate market. She really took the time to ask us the right questions of what we wanted to get out of our purchase, and she tailored our search accordingly. Further, Heather excelled in managing the balance between letting us form our own opinions on whether we liked a home but also providing input when we asked for it. Whereas I expected some real estate agents to push the biggest or most expensive homes, Heather did not do this at all and rather seemed to really take on our perspective of what would fit our needs and budget. Further, like many posters have already mentioned, Heather is also very responsive and hardworking. My husband and I had many questions, and she always responded in a quick and professional manner, and helped us consider issues we did not think about. Furthermore, she was very accommodating in finding times to go see houses. Our work schedules often prevented us from forming concrete weekend plans, but Heather was very understanding and really made the effort to make it work. In sum, we honestly could not be happier that we were able to work with Heather and will undoubtedly work with her again if we sell or purchase any future properties in the Bay Area.

Sherry S.

If I could rate Heather Lin 100 stars instead of five, I would do it! I literally could not have asked for a more impressive real estate agent than Heather.

She went above and beyond on so many areas, it was ridiculous. As one example, when Heather learned that I liked a particular condo complex, she took an afternoon and literally went door to door knocking on the doors of every one who lived in that complex. I'm talking 150 doors. She found someone who was planning on moving in about three weeks but hadn't listed their condo yet. Heather asked if I could check out the place and I ended up making an offer on it without any competition at all! I closed on the condo today for about $300,000 less then similar condos in the complex! I would've never gotten such a good deal without Heather's hard work. Heather was incredibly responsive by text message and quickly got back to me within minutes with all of my questions as a first time homebuyer. She was professional and warm and friendly and helpful. She knows Redwood City really well and always had great idea of what places were worth. Even after it was clear that the sale was going to go through, Heather had fantastic ideas for how to remodel and decorate the place. She has a wonderful eye for style. When we were looking at places together, she found a number of places that I had not found on redfin or Zillow. My real estate agent before Heather was lazy and was reluctant to do any work that was not absolutely required. Heather was the complete opposite. She found comparables for the places that I looked at without even needing to be asked. When I was curious if a certain modification could be made on a condo, she immediately called the HOA and found out how likely I would be to get approval for that change. She has an incredible attention to detail and helped make the closing process go not only very smoothly but we ended up closing in 22 days instead of 30! If I were to sell or purchase another home, I would absolutely turn to Heather in a heartbeat. You could not ask for a more amazing real estate agent then her!!

Jacob T.

Buying/selling a home in the Bay Area is a unique journey that cannot be described, only experienced.

On this journey there are going to be emotional ups and downs amidst a chaotic market. For me this also involved much personal introspection regarding everything involved with finding a home. This journey needs a person like Heather to guide you along! One of the first things about a realtor that's needed, is someone you trust. If you don't trust them, find another. Heather is honest, forthcoming, and genuine. I say this because let's face it, this world doesn't have enough of those qualities. To have this in a realtor is a blessing! Another quality to look for is someone who will listen to what you have to say in regards to what you're looking for. Not only listen but to follow through. Of course they need to have negotiation skills. On one offer, Heather came up with a very creative way to work with my preferences and present a very compelling offer amidst a bidding war. I was impressed with the problem solving skills she displayed on numerous occasions. Heather also shows a fantastic ability to gently guide me along the process to understand the reality of the Bay Area market, but honoring my wishes at the same time. This takes a lot of patience and compassion, while showing the facts. Not many people have this skill, and if they do it's hard to notice. Heather has it. She knows the Bay Area market well and knows how to get deals done. Many times I became discouraged through the market's process, but she encouraged me throughout. I considered moving on from the search, but she made a final offer turn out gold. Heather was able to provide many referrals that I needed through the search and the follow up. She is prompt in responding to texts/emails/calls and always made time for some of the bigger issues. She went above and beyond during and after the sale to make sure I had the guidance and support I needed. Five stars is the highest possible rating, but for some reason it doesn't seem high enough (even though logically that's impossible). Out of all the people to luck out with in terms of professionalism, I am grateful that I found Heather as my realtor!

Theo L.

Working with Heather has truly been an exceptional experience.

As an investor, we've used several agents before, but Heather has proven to be a true master of Redwood City. She is on top of her game and is always willing to go the extra mile when it comes to detail and accommodating our needs. She really puts her best foot forward when it comes to getting the best fitting property for us. She is analytical while always hospitable. If you're looking for a premier agent, look no further!

Zack S.

Heather Lin and her team are wonderful real estate professionals to work with.

They manage their listings diligently with care and consideration. We worked with her on and we're very happy with the staging, prompt timing and great execution on the listing. I would recommend her as a top performing agent! It's been a pleasure working with Heather!!

Brendan H.

Heather has been a pleasure to work with.

She has extensive knowledge of the market so I have found that her clients are well prepared to be competitive. I have worked with her many times as a lender and have seen first hand her professionalism and attentiveness to her clients. We closed under 20 days on a property in Menlo Park in a prime location a month ago. The clients were very happy to say the least! I highly recommend her to all my clients.

Albert T.

Heather is our property manager and she is very responsive to our needs and whenever we have a problem, she and her assistant are quick to resolve it.

In this last week we had a broken garage door and a sewage problem. Her assistant was on top of it and helped us get both problems resolved quickly. She is a great communicator and easy to get a hold of, unlike some other property managers/landlords that I've dealt with in the past.

Justine F.

During my house haunting, she gave me lots of useful advise and valuable guidance.

It's my first time trying to purchase a house, so many things in this field were new and troublesome to me. She knows this market and always had the knowledge or knew where to get it. She is not only professional and reliable but also patient and nice!

Cruz F.

We really enjoyed working with Heather.

She is knowledgeable about real estate throughout the Bay Area, has great negotiation skills, educates her clients and adds extra personal touches to the home-buying process. These include several in-person meetings to align on expectations as well as great renovation and remodeling ideas. Heather helped us get a great home, perfect for our family. We highly recommend working with Heather, and will in the future if we have real estate needs again.

Ken A.
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